We understand that establishing meaningful connection is an important part of building stronger, healthier relationships. Therefore, we at PIQE listen and respond to our families in their home language. It is how we earn their trust, so that we can holistically address their needs. Since digital literacy is a key component in education, we have built it into our curriculum. It is yet another way for us to assist our families’ efforts in supporting their students.

Critical to their ability to support their child’s learning is developing a good rapport with their teacher(s). The parent-teacher relationship is based on mutual respect and trust, which begins with two-way communication that is supported, open, and solution-oriented. This is true for both distance learning and in-person classroom learning.

That said, according to PIQE’s Fall 2020 Survey, 30% of our families do not have an email address needed to communicate with schools and teachers. While the majority (94%) of respondents said the school provided the appropriate equipment for online learning, 17% do not have reliable internet or Wi-Fi at home. Consequently, 45% of California’s English-learner families do not receive the support needed to ensure their children’s academic success at home. Lack of access to connectivity and digital skills development exacerbates learning gaps, furthering educational and economic divides.

We work hard to ensure our families are connected to schools, teachers, and online technology. We empower parents to take an active role in their children’s education because we believe it strengthens their community and peer-to-peer networks. Digital inclusion and adoption that is culturally and linguistically accessible, woven into everyday life, helps bridge the learning gap. It bolsters parents’ belief that their children can achieve academic success. With both the tools and the education, parents are confident their kids can create the life they have always dreamed.